Terms of Service
Effective November 12, 2026. Please read these terms before using Safronnestly.
Our store and your use
This website is operated by Suzhou Ningman Network Technology Co., Ltd. under the brand Safronnestly, using Shopify to provide the storefront. Use the site lawfully, provide accurate order details, and keep any account credentials confidential. Do not misuse the site, interfere with its security or infringe others’ rights.
Products and images
Our collection concerns ceramic pet dining products. Images are AI-generated design visualizations; apparent colors and proportions can differ. Exact dimensions, capacity and appliance compatibility are not specified unless expressly stated. Scene props are excluded. No unlisted certification, medical benefit or suitability for every pet is promised.
Pricing, payment and orders
Prices are in USD. Taxes and shipping are displayed at checkout where applicable. Payment is processed through the methods available there. An order acknowledgement does not override our right to review availability, payment or an obvious listing error. If we cannot fulfill an order, we will notify you and refund money collected for the unavailable items. We do not knowingly substitute a different product without agreement.
Changes and cancellation
Contact us promptly for corrections or cancellation. Changes may not be possible after processing or dispatch. The Shipping and Return Policies explain delivery estimates, charges and return procedures and form part of these terms.
Safe use
Inspect ceramic before and during use. Stop using chipped or cracked items. Avoid sudden temperature changes and unconfirmed appliance uses. Supervise pets that chew or move dishes; choose products for the individual pet’s routine.
Intellectual property and third parties
Store content may not be copied or exploited beyond uses allowed by law or our permission. Third-party services and linked sites have their own terms and privacy practices; links do not imply endorsement.
Privacy and responsibility
Our Privacy Policy describes personal data handling. We take reasonable care with the service but cannot promise uninterrupted access. Any limitation of liability applies only to the extent allowed by law and does not exclude liability or consumer rights that cannot lawfully be limited.
Governing law and disputes
These terms are governed by the laws of the People’s Republic of China, with disputes submitted to courts with jurisdiction at the company’s location, subject to any mandatory rights and jurisdiction protections available to consumers in their place of residence.
Updates
We may revise these terms and post a new effective date. The terms applicable to an accepted order remain subject to applicable law. Contact us with questions.